Freight Forwarder
















“The role of the freight forwarder is to facilitate the smooth transit of import or export goods through sea or air ports. The freight forwarder is the bridge between the processes of Shipping line – CHA – Exporter/Importers.”

The freight forwarders will arrange for the ocean freight negotiating with the shipping line and also arranges the transport plan of the containers as per the vessel schedules.  In short the role of a freight forwarder is to help importers and exporters to transport their goods.

Investigating and planning the most appropriate route for a shipment, taking account of the perishable or hazardous nature of the goods, cost, transit time and security.

Arranging appropriate packing, taking account of climate, terrain, and weight, nature of goods and cost, and the delivery and warehousing of goods at their final destination.

Obtaining, checking and preparing documentation to meet customs and insurance requirements, packing specifications, and compliance with other countries' regulations and fiscal regimes.


Offering consolidation services by air, sea and road, ensuring cost-effective and secure solutions to small shippers who have insufficient cargo to require their own dedicated units in terms of LCL (Less then Container Load).

Arranging insurance and assisting the client in the event of a claim.

Offering tailored IT solutions and electronic data interchange (EDI) connections.
Utilizing e-commerce, internet technology and satellite systems to enable real-time tracking of goods.

Arranging air transport for urgent and high-value freight and managing the risk door to door.

Acting as broker in customs negotiations worldwide to guide the freight efficiently through complex procedures.

Dealing with special arrangements for transporting delicate cargoes, such as livestock, food and medical supplies.

Maintaining communication and control through all phases of the journey, including the production of management reports and statistical and unit cost analysis.

Maintaining current knowledge of relevant legislation, political situations and other factors that could affect the movement of freight.

Forwarders can help you ensure your goods are properly packaged and labeled for export. 
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